RM Orbit sub-processors
Effective 21 August 2026. Business customers receive 30 days' notice before a new sub-processor handles their data.
| Provider | Purpose | Data it sees | Location | Apps |
|---|---|---|---|---|
| Cloudflare, Inc. | Network security, DNS, TLS termination, tunnel to our servers, inbound email routing for hosted domains | All traffic in transit; inbound email envelopes and content for routed domains | Global edge, US company | All apps; RM Mail inbound |
| Resend, Inc. | Outbound transactional email from rmmail.in addresses | Recipient addresses, subject, message content, attachments | US | RM Mail, RM Bills, RM Sign, Calendar and Folio, Gate codes, Drive notifications |
| Google LLC | Calendar synchronisation, only when you connect a Google account | Calendar events and availability you authorise | US and global | RM Calendar and Folio |
| Rang & Mall servers (India) | Everything else: databases, file storage, AI models (Ollama), TURN relay for Meet, office document conversion, search | All stored data | India | All apps |
Not used: advertising networks, analytics SDKs, data brokers, cloud AI providers (for Orbit apps). Products outside the Orbit suite that use cloud AI (Scribe, AIBookly, Merit, Nimitra, Research) list their own providers on their own notices.